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Before Confrontation, Consider This
Read more: Before Confrontation, Consider ThisMy friend, Mitchel, has a problem. Every Tuesday afternoon, during a regularly scheduled meeting with his team, a particular coworker of his insists on loudly socializing in the break room next door, drawing focus from his work. After addressing the issue several times with the coworker in question, absolutely zero progress has been made. At…
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Real Leaders Don’t Apologize- They Say “I’m Sorry“
Read more: Real Leaders Don’t Apologize- They Say “I’m Sorry“I used to work at a hotel. In fact, at the time, it was recognized by Condé Nast as “America’s Best Hotel.” With rooms priced at $600 and up, you can bet we got all kinds of A-list, highbrow clientele… And boy, did they have needs. I spent an ENTIRE Tuesday afternoon desperately searching every…